Thank you for choosing Nala Savanna Adventures (“the Tour Operator”) to help plan your trip. 

The purchase of travel, accommodation, insurance, or other products or services (“Travel Services”) through Nala Savanna Adventures constitutes an agreement between you and Nala Savanna Adventures (the “Tour Operator”). By booking Travel services, you acknowledge that you have read, understand, and agree to be bound by these Terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party.  The following Terms and conditions form part of that agreement. These Terms affect your legal rights, including your right to sue. Please make sure you have read and understood these terms and conditions.

Prices

All prices quoted are shown in U.S. dollars (US$). All rates are subject to tax increases unless otherwise noted in the Travel Services proposal, booking confirmations, and/or invoices.

We cannot guarantee the accuracy of the exchange rate and recommend that you confirm current rates before making any transactions.

Not Included in Price

Unless expressly detailed in the Travel Services proposal provided, the Travel Services do not include airfares, passport and visa fees, travel insurance, baggage charges, airport fees, taxes, gratuities, extra meals, ferry tolls, laundry, alcoholic drinks, optional tours, porterage, or any items of a personal nature.

Changes In Prices & Itinerary

Quoted Travel Services and rates may change and are subject to availability at the time of booking. Prices are subject to fluctuations and/or fuel and service charges imposed by airlines, rail & coach providers, hotels, airports, government agencies, and other ground providers. In the event of fluctuations, we reserve the right to adjust prices without notice.

Payments, Fees & Changes

Payment must be made in U.S dollars. Nala Savanna Adventures accepts Visa, MasterCard, and American Express. Verbal and/or written authorization of the use of your card indicates your compliance with our booking terms and conditions. Credit card payments will be processed in the currency in which the booking was made. We also accept direct wire transfer for bookings outside of 45 days of departure. A copy of the wire transfer must be emailed on the date of issue, indicating the total amount, reservation number(s), and client names. All bank fees related to transactions are the responsibility of the remitter.

Deposit & Payment for Scheduled Tours

  • A 10% deposit is due upon booking, which is either fully refundable or transferable (depending on the tour) up to 60 days before departure. 
  • Full payment is due 60 days in advance of departure. Bookings made within 60 days of departure will require a credit card on file, and full payment will be applied at the time of booking. 

Deposit & Payment for Self-Guided Travels

  • A 10% non-refundable deposit is due upon booking, plus any additional supplier deposits are required at the time of confirmation of the booking. These additional deposits will be listed on the Travel Services proposal.
  • Full payment is due 45 days in advance of departure. Bookings made within 45 days of departure will require a credit card on file, and full payment will be applied at the time of booking.
  • Other supplier payment policies may apply and will be advised at the time of booking.

Changes for Self-Guided Travels

  • 1 change is permitted at no additional cost, except any supplier fees that occurred due to the change (i.e., due to seasonal rate changes, name change) if applicable.

Credit Card Payment Administration Fee

All fees are included in the price quote, unless otherwise stated.