Refund Policy

Nala Savanna Adventures’ Cancellation policy applies to the package offered, upon payment of the deposit and confirmation of the reservation.

Cancellation of booking or failure to join a tour will result in retention of funds by Nala Savanna Adventures as described below:

• Upon receipt of written cancellation by any member of the tour indicated on this reservation 30 days or longer before departure, 20% of the reservation of the cancelling party will be retained by Nala Savanna Adventures, and the balance of the package price refunded.
• If a cancellation is received at least 14 days and up to 29 days before departure, 50% of the package price will be retained by Nala Savanna Adventures
• If a cancellation is received less than 14 days before departure, 100% of the total package price will be retained by Nala Savanna Adventures, and all outstanding payments will become payable immediately.
• Should the cancelling party be able to find a replacement for themselves no less than 14 days before departure, and the replacement completes this booking form individually, no retention of funds will take place.  However, should no replacement be found by 14 days before departure, a 100% cancellation penalty will apply to the cancelling party.
• Nala Savanna Adventures and its agents reserve the right to terminate, at their discretion and with immediate effect, the participation of any person on the tour.